Sticky notes have long been the unsung heroes of offices, homes, and classrooms around the world. These small pieces of paper with re-adherable strips of glue on the back have transformed the way we capture thoughts, organize tasks, and even brainstorm big ideas. We see parallels of this in our online tools, for example, Kanban…

Picture this, you are working and receive an “urgent” ticket, detailing a customer having a license issue that is preventing their software from being used at all, affecting all users in their organization. Obviously you would want to resolve this customer issue immediately. This is a true story observed by our founder Mukunda Johnson while…